The Air Mauritius Rome office provides important guidance to travelers about the airline's baggage policy. Passengers can bring a carry-on bag and one personal item that both are subject to certain size and weight restrictions established by the airline. Checked allowance depends on travel class, route, and frequent flyer status, with surcharges for overweight or excess luggage. The office also assists in questions on special baggage like sporting equipment, medical aids, or musical instruments. For the most reliable and current baggage information, travelers are urged to call the Washington DC office directly.